Employer Navigation

Client Services Associate profile banner profile banner

Client Services Associate

The Programme 

总部位于澳大利亚墨尔本的Computershare集团是一家全球性股份登记公司,也是金融市场服务和全球证券业技术服务的领导者。超过10,000名专业员工在世界五大洲为上市公司、投资者、公司雇员、交易所、及其它金融投资机构提供服务和解决方案。当前Computershare集团为超过14,000多家上市公司管理超过9千多万个股东帐户。

Computershare集团的下属公司Computershare Plan Managers (CPM) 是全球领先的员工股份管理计划服务商之一。CPM一直走在员工和高级管理人员股份计划领域的最前沿,在全球范围内管理着超过3千多个股份计划,涉及计划参与员工高达3百万之多。 
2004年成立的CPM Asia是最早在中国市场内提供员工股份计划服务的公司之一。在过去的6年多内,我们成立了一支具有中国背景的股份计划服务专业团队,并在中国市场内建立了稳定和庞大的客户群。最近我们成功地把我们的团队从澳大利亚搬回了中国,所以现需要多位新成员加入我们的团队。 

Responsibilities 

  • Servicing clients’ and their employees’ daily administrative needs 
  • Maintaining, updating and importing employee information held in internal systems and databases 
  • Generating reports and reconciliation of accounts and transactions 
  • Process trading request from employees 
  • Liaise with trading team regarding clients’/employees’ payment enquiries 
  • Responding to written, emailed and telephone enquiries from clients and their employees 
  • Communicate with Brokers, Banks, Share Registrars and Trusts to meet clients’ requests 
  • Assisting management in the establishment of a service team dedicated to local/international clients
  • Ad hoc tasks as required  

Required Skills and Abilities 

  • University graduate with Bachelor Degree or above 
  • Good command of English is a must, in terms of Reading and Writing. Good oral English is a plus 
  • Cantonese speaking ability would be an advantage 
  • First rate customer service skill 
  • Attention to details 
  • Excellent command of data processing 
  • Ability to multi task and strong time management skill 
  • Proven ability to use MS Outlook, Excel, Word, and PowerPoint at an intermediate level 
  • Strong self-learning skill and high degree of self-motivation 
  • Proven ability to work under minimum supervision and as part of a team 
     
Closed 7 months ago
Closed 7 months ago
  • Job type:Graduate Jobs
  • Disciplines:

    Customer Service

  • Citizenships:

  • Locations:

    Beijing

  • Closing Date:31st Mar 2021, 6:00 pm

Search

Enter an employer or university you want to find in our search bar.