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Service Operation Management Trainee

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The Programme

DJI has expanded its expertise and innovative technology to enterprises, government agencies and different industries around the world. DJI Enterprise was formed in order to help businesses realize the potential of aerial technology in their operations. DJI has expanded its enterprise solutions to include aerial platforms, payloads and analytic tools that can be deployed today for businesses across the agriculture, construction, infrastructure, energy, public safety sectors, and more. UAV-powered solutions enable operators to streamline workflows, empower staff, digitize operations and make daily processes less time consuming and more cost effective, preparing businesses to meet the needs of tomorrow’s workplace.

DJI’s global operations currently span across the Americas, Europe and Asia, and its revolutionary products and solutions have been chosen by customers in over 100 countries for applications in filmmaking, recreation and enterprises across different industries.

Responsibilities

在产品应用技术支持各业务领域深度轮岗并参与核心项目运作,包括全球技术支持运营管理、产品维护管理、供应链运营管理、服务政策与策略制定、全球服务网络管理、用户体验管理、业务运营管理等模块。在一年半左右的轮岗学习期,培训生将接受业务主管和核心骨干的辅导,全面掌握各业务模块方法论和实操技巧:

  • 参与用户体验提升优化、DJI智能化客服搭建、协助海外服务团队运营管理
  • 参与全球服务网络规划管理与本地化团队搭建、服务代理商管理、第三方外包商管理与服务采购
  • 参与基于产品生命周期的全链条客户服务需求,推进服务策略的优化和落地
  • 参与正、逆向供应链管理与监控,搭建预测模型、协助物流仓储和预测系统推进上线
  • 参与全球产品维护中心生产现场运营管理、现场异常处理及优化、一线团队管理

轮岗结束后,根据培训生意愿和部门需求确定定岗业务模块及岗位,作为部门核心骨干或综合管理者参与业务管理,提供全球发展机会(包括外派海外)

Required Skills and Abilities

  • 本科及以上学历,专业不限
  • 英语能够作为工作语言,有海外学习或生活经历优先
  • 视野开阔、思维逻辑清晰,具备较强学习能力和团队合作能力
  • 对于工作内容和挑战持开放性心态,责任心强,有较强奋斗意愿
Closed 5 days ago
Closed 5 days ago
  • Job type:Graduate Jobs
  • Citizenships:

  • Locations:

    Shenzhen

  • Closing Date:7th Aug 2020, 6:00 pm

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